Having Problems Listening Online? Please Troubleshoot Your Problem Here.
PC PROBLEMS - MAC PROBLEMS - LINUX PROBLEMS - IPHONE USERS - ITUNES USERS
SILVERLIGHT - Our player uses Microsoft's Silverlight plugin to provide a universal look and operation across all supported browser platforms. It is an easy to install plugin and is also available as a windows update download. Install Silverlight
If you are having trouble listening using the Microsoft Silverlight Plugin, or you cannot install the components on your computer because it is a work machine, you can alternatively try to use the Basic Player: CLICK FOR BASIC PLAYER
MAC SUPPORT - If you are having trouble listening on a Mac, please make sure you have updated the following components.
Safari Browser - Download here Firefox 3 - Download here Silverlight Player - Download here
*sometimes components installed after a browser is installed will not be picked up immediately on the browser. Installing the browser after the components are installed will fix this problem
PC USERS - If you are having trouble listening on a PC, please make sure you have updated the following components. Windows Media Player - Download here Run a basic Windows Update - to make sure all your basic browser compenents are up to date - Do that here Silverlight Player - Download here
LINUX USERS - If you are having trouble listening on a LINUX box, please make sure you have the updated the following components. VLC player - Download here Moonlight - Download here Firefox 3 - Download here
For the VLC player, try: http://live.cumulusstreaming.com/kfog-FM For Mozilla Firefox, try: mms://live.cumulusstreaming.com/kfog-FM?MSWMext.asf Also - here's the URL to the direct stream - http://player.cumulusstreaming.com/stations/KFOG-FM/PubPoint.asx
IPHONE USERS Cumulus Broadcasting doesn't currently have an application for streaming KFOG on your iphone. However, we've had several listeners inform us of the application FSTREAM. Download FSTREAM for your iphone and plug the direct URL to the stream in the phone and you will be able to stream KFOG from your iphone. Direct URL to the stream - http://player.cumulusstreaming.com/stations/KFOG-FM/PubPoint.asx
CAN I LISTEN VIA ITUNES? Unfortunately, at the moment, we are unable to provide an acceptable streaming format for Itunes. As we are constantly updating our streaming technology, please check back with this page for updates on this particular issue.
OTHER SYSTEMS - STREAM URL = http://player.cumulusstreaming.com/stations/KFOG-FM/PubPoint.asx
I DON'T HAVE ACCESS TO UPDATE MY COMPUTER If these updates don't work, or you can't update the components on your computer because it's a work machine, you can try the Basic Player: CLICK FOR BASIC PLAYER
If the basic player does not work on your system then please open the URL to the direct stream in Windows Media Player, Winamp, or other similar program. Direct URL to the stream - http://player.cumulusstreaming.com/stations/KFOG-FM/PubPoint.asx
AFTER READING ALL THAT...I'M STILL HAVING A PROBLEM... In order to help you connect and listen to our station online, we need you to provide us with the following information to the best of your ability. Please email us at sfweb@cumulus.com and let us know what version of Windows Media Player you are using, What browser you are using to listen to the website and the last time you were able to connect to the stream that you can remember....
PLEASE BE VERY SPECIFIC WHEN REPORTING YOUR PROBLEM. The more descriptive you can be of the problem you are having will allow our team to better answer your email.